ABOUT PRIMUS CLEAN
Built With Purpose. Driven By Standards.
A commitment to cleaner spaces, dependable service, and relationships built on trust.
Primus Clean was founded by Chad and Laura, a husband-and-wife team who believe everyone deserves a space where they can feel comfortable, safe, and cared for.
We built Primus Clean around a simple principle: professional cleaning should be about more than appearances. It should mean dependable service, clear expectations, attention to detail, and respect for the people who use the spaces we care for.
Serving Gastonia, Gaston County, and surrounding communities, we provide commercial, residential, and specialty cleaning services tailored to the needs of each property.
Our Story
A Business Built With Purpose.
Primus Clean began with a shared vision: to build a business rooted in integrity, hard work, and a genuine commitment to serving others.
As parents, Chad and Laura understand how much a clean, comfortable environment can matter in everyday life. That perspective shapes the way we think about our work—not simply as cleaning, but as helping create spaces where people can work, live, and feel at ease.
We are building Primus Clean with a long-term vision: to create a company that earns trust through its actions, grows through its reputation, and leaves a meaningful legacy for our family and the community we serve.
We believe lasting businesses are built one commitment at a time. That means setting clear expectations, taking responsibility for our work, communicating openly, and continually looking for ways to improve.
Our goal is simple: to be a cleaning partner our customers can feel confident relying on.
What Primus Clean Stands For
Professional Standards. Personal Accountability.
Our values are more than words on a page. They guide the way we approach our work, communicate with customers, and build our business.
Integrity
We believe trust begins with honesty. We aim to communicate clearly, set realistic expectations, and take responsibility for the commitments we make.
Reliability
A dependable cleaning service starts with clear plans and consistent follow-through. We work to establish service expectations and schedules that customers can understand and rely on.
Quality
We believe quality comes from attention to detail, defined expectations, and a willingness to address concerns. We approach each service with care and a commitment to meeting the agreed scope of work.
Safety-Conscious Practices
Every property has its own requirements. We consider appropriate cleaning products, equipment, handling procedures, and surface compatibility when planning and performing services.
Customer Respect
We recognize that every home and business is different. We listen to our customers, respect their spaces, and tailor our approach to their priorities and requirements.
Continuous Improvement
We believe a strong business never stops learning. We are committed to refining our processes, improving our service standards, and building better ways to serve our customers over time.
Our Mission
To Deliver Cleaning Services People Can Depend On.
Our mission is to provide professional cleaning solutions that help homes and businesses maintain cleaner, more welcoming environments.
We pursue that mission through customized service, clear communication, attention to detail, and a commitment to doing the work responsibly.
For commercial clients, that means understanding how a facility operates and developing a cleaning program around its needs.
For residential clients, it means respecting the home and providing service tailored to the customer's priorities.
In every setting, our aim is to make the cleaning process straightforward and the expectations clear.
Our Approach
Every Space Deserves a Thoughtful Plan.
No two properties operate in exactly the same way. Traffic, surfaces, schedules, priorities, and service requirements all influence the right cleaning approach.
That's why we focus on understanding the space before defining the work.
Understand the Space
We discuss your priorities, cleaning requirements, schedule, and expectations.
Define the Service
We establish the areas and tasks included in the agreed cleaning plan.
Follow Consistent Standards
We use the defined scope of work and appropriate checklists to guide service delivery.
Communicate and Improve
We welcome feedback, address concerns, and review cleaning needs when circumstances change.
Our approach is designed to make expectations clear from the beginning and support a professional working relationship over time.
Who We Serve
Cleaning for the Spaces That Matter.
Primus Clean provides cleaning services for a range of residential and commercial environments throughout Gastonia, Gaston County, and surrounding areas.
Commercial Properties
We work with businesses and property managers seeking customized cleaning programs for professional offices, qualifying medical and dental practices, retail spaces, property management communities, and light commercial environments.
EXPLORE COMMERCIAL CLEANING →
Residential Properties
We help homeowners maintain cleaner, more comfortable living spaces through recurring cleaning, deep cleaning, and move-in or move-out services.
EXPLORE RESIDENTIAL CLEANING →
Specialty Projects
For projects that require more detailed attention, we offer specialty cleaning options based on the condition of the space and the agreed scope of work.
EXPLORE OUR SERVICES →
Who We Serve
Cleaning for the Spaces That Matter.
Primus Clean provides cleaning services for a range of residential and commercial environments throughout Gastonia, Gaston County, and surrounding areas.
Commercial Properties
We work with businesses and property managers seeking customized cleaning programs for professional offices, qualifying medical and dental practices, retail spaces, property management communities, and light commercial environments.
Residential Properties
We help homeowners maintain cleaner, more comfortable living spaces through recurring cleaning, deep cleaning, and move-in or move-out services.
EXPLORE RESIDENTIAL CLEANING →
Specialty Projects
For projects that require more detailed attention, we offer specialty cleaning options based on the condition of the space and the agreed scope of work.